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Donald Caplin (8 results)
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Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Condition: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connecting with People: Essential Skills for Building Trust and Rapport with Others
Language: English
Published by Swiatek-Caplin Associates, 2003
ISBN 10: 0972474609 ISBN 13: 9780972474603
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Keeping Customers for Life
Language: English
Published by AMACOM, New York, NY, U.S.A., 1991
ISBN 10: 0814450083 ISBN 13: 9780814450086
Soft Cover. Condition: Good. Wraps have only light wear, spine unbent. Pages are clean, text is unmarked. Book states that it is the AMA membership edition. Size: 8vo - over 7¾" - 9¾" tall.
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Keeping Customers for Life
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Keeping Customers for Life
Language: English
Published by American Management Association, 1991
ISBN 10: 0814450083 ISBN 13: 9780814450086
Condition: Muy bueno. : Este libro explora cómo las empresas estadounidenses pueden mejorar la calidad de su servicio al cliente. Joan Koob Cannie y Donald Caplin presentan una estrategia de doce pasos diseñada para asegurar que las empresas se mantengan conectadas con las necesidades reales de sus clientes, fomentando la lealtad y la satisfacción a largo plazo. El libro incluye referencias bibliográficas e índice. EAN: 9780814450086 Tipo: Libros Categoría: Negocios y Economía Título: Keeping Customers for Life Autor: Joan Koob Cannie| Donald Caplin Editorial: American Management Association Idioma: en Páginas: 259 Formato: tapa blanda.
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paperback. Condition: Very Good. Same / next day dispatch (Monday - Friday),
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Keeping customers for life
Language: English
Published by Ama Membership Edition, 1991
ISBN 10: 0814450083 ISBN 13: 9780814450086
Rústica. Condition: Muy bien. Sin Sobrecubierta. Los gastos de envío son calculados para un pe so inferior a 1kg, superándose este peso le informaremos de los gastos de envío adicionales.
