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Abdul Hamid Abu Bakar (177 results)
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Managing E-crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
Condition: As New. Unread book in perfect condition.
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Managing E-crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
Condition: New.
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Condition: New. International Opportunity Recognition and Export Satisfaction in SMEs (Paperback or Softback).
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Brand Loyalty in Bangladesh : Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Condition: New.
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Brand Loyalty in Bangladesh : Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Condition: As New. Unread book in perfect condition.
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PROJECT MANAGERS' LEADERSHIP STYLES IN INFORMATION TECHNOLOGY SECTOR OF PAKISTAN
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543767117 ISBN 13: 9781543767117
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 17.88
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Malaysia Healthcare Tourism: Accreditation, Service Quality, Satisfaction and Loyalty
Language: English
Published by Partridge Publishing Singapore, 2020
ISBN 10: 1543756514 ISBN 13: 9781543756517
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 18.89
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Managing E-Crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore 2019-03, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
PF. Condition: New.
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Managing E-Crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 19.91
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Healthcare Service Quality and Patient Satisfaction in Omani Public Hospitals Throughout Covid-19 Era: An Empirical Investigation
Language: English
Published by Partridge Publishing Singapore, 2023
ISBN 10: 1543780784 ISBN 13: 9781543780789
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 19.91
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Managing E-crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Supply Chain Integration in Iranian Pistachio Industry: Intrapreneurship, Information Technology and Firm Performance Perspective
Language: English
Published by PartridgeSingapore 2018-09-04, 2018
ISBN 10: 1543747264 ISBN 13: 9781543747263
Paperback. Condition: New.
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Supply Chain Integration in Iranian Pistachio Industry: Intrapreneurship, Information Technology and Firm Performance Perspective
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 20.93
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Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia: Customers Switching Intentions Behavior in Retail Hypermarket
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543752020 ISBN 13: 9781543752021
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 22.96
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Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Managing E-crm Towards Customer Satisfaction and Quality Relationship
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543749992 ISBN 13: 9781543749991
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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BRAND LOYALTY IN BANGLADESH: Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 27.02
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Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Brand Loyalty in Bangladesh : Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: New.
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Brand Loyalty in Bangladesh : Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition.
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Malaysian Motor Insurance Industry: Quality, Fair, Satisfactory, Gratified and Trusted Relationship Exchange on Customer Loyalty
Language: English
Published by Partridge Publishing Singapore, 2020
ISBN 10: 1543761127 ISBN 13: 9781543761122
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 33.12
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Healthcare Service Quality and Patient Satisfaction in Omani Public Hospitals Throughout Covid-19 Era: An Empirical Investigation
Language: English
Published by Partridge Publishing Singapore, 2023
ISBN 10: 1543780776 ISBN 13: 9781543780772
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 33.12
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketCondition: New. In.
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Implementation of Electronic Data Interchange: Electronic Data Interchange
Language: English
Published by LAP LAMBERT Academic Publishing, 2014
ISBN 10: 3659483141 ISBN 13: 9783659483141
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
£ 57.78
£ 11.98 shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
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Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543752020 ISBN 13: 9781543752021
Condition: New. KlappentextrnrnRetail Service Quality is a vital driver in determining customer satisfaction, which in turn promotes customer loyalty and reduces switching intentions. Service quality is a solution to build customer satisfaction which could lea.
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Brand Loyalty in Bangladesh
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Condition: New. KlappentextrnrnA brand is a valuable asset, and loyalty to a particular brand is the source of revenue and profitability of the business. Brand loyalty is significant for the business growth and expansion of companies in the electronics sector. .
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Consumer satisfaction and loyalty in hypermarket industry
Language: English
Published by VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2014
ISBN 10: 3659526142 ISBN 13: 9783659526145
Condition: New. pp. 132.
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Determinants of Key Account Management Effectiveness
Language: English
Published by VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2014
ISBN 10: 3659498378 ISBN 13: 9783659498374
Condition: New. pp. 140.
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Malaysian Motor Insurance Industry
Language: English
Published by Partridge Publishing Singapore, 2020
ISBN 10: 1543761127 ISBN 13: 9781543761122
Condition: New. KlappentextrnrnCustomer loyalty is critical for success and sustainable business performance for all corporation and is even vital in the case of non-life insurance industry where the products offer is highly credence, intangible and complex. Th.
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Project Managers' Leadership Styles in Information Technology Sector of Pakistan
Language: English
Published by LIGHTNING SOURCE UK LTD, 2021
ISBN 10: 1543767117 ISBN 13: 9781543767117
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Implementation of Electronic Data Interchange
Language: English
Published by VDM Verlag Dr. Mueller Aktiengesellschaft & Co. KG, 2014
ISBN 10: 3659483141 ISBN 13: 9783659483141
Condition: New. pp. 164.
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Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia : Customers Switching Intentions Behavior in Retail Hypermarket
Language: English
Published by Partridge Publishing Singapore, 2019
ISBN 10: 1543752020 ISBN 13: 9781543752021
Condition: Hervorragend. Zustand: Hervorragend | Seiten: 368 | Sprache: Englisch | Produktart: Bücher | Retail Service Quality is a vital driver in determining customer satisfaction, which in turn promotes customer loyalty and reduces switching intentions. Service quality is a solution to build customer satisfaction which could lead to customer loyalty hence reducing switching intentions. The current study has investigated the interrelationship between service quality, customer satisfaction, customer loyalty with switching intentions of customers, and the moderating role of price discounts and store ethnicity, in a single framework. Random sampling was used by administering standardized questionnaires personally to 450 hypermarket customers located in the Eastern Province of Saudi Arabia. The results confirmed that retail service quality has significant positive influence on customer satisfaction, and the positive effect of customer satisfaction on customer loyalty. Besides, the study verified store ethnicity and price discounts acted as moderating mechanism for explaining the switching intentions of satisfied and loyal customers. The results serve as a guideline for top managers of the hypermarkets to design appropriate policies and strategies in terms of retail service quality, price discounts and identifying the needs of ethnic groups in a particular region. This will help to enhance customer satisfaction and customer loyalty hence reducing switching intentions of customers.
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Brand Loyalty in Bangladesh : Customer Satisfaction, Brand Trust, Social Media Usage in Electronic Home Appliances
Language: English
Published by Partridge Publishing Singapore, 2021
ISBN 10: 1543764770 ISBN 13: 9781543764772
Condition: Hervorragend. Zustand: Hervorragend | Seiten: 520 | Sprache: Englisch | Produktart: Bücher | A brand is a valuable asset, and loyalty to a particular brand is the source of revenue and profitability of the business. Brand loyalty is significant for the business growth and expansion of companies in the electronics sector. A populated country, Bangladesh has a substantial expenditure on electronic appliances, and the demand for these household items increases over the period; however, customers are not always loyal to a particular brand. Marketing literature shows that customer satisfaction and brand confidence directly affect brand loyalty, and brand trust mediates their relationship. Due to the technological advance of social media, technology has an essential role in the customer's decision to buy household appliances. The existing literature has not focused on this massive demand for electronic appliances, customer satisfaction, loyalty, trust, and social media's significant role in consumer buying behavior. The book shoed the investigation of the effect of customer satisfaction and brand trust of electronic home appliances on brand loyalty and the mediating role of brand trust in customer satisfaction and trust relationship. The study also examined the extent to which customers believe social media information influences them. The study gathered data from 523 Bangladeshi respondents from Dhaka by conducting a survey. The data were analyzed with SPSS and CB-SEM (AMOS) for the hypothesis test. The findings revealed that customer satisfaction and brand trust significantly impact brand loyalty, and social media moderates those significant relationships. The result of the study contributed to the expectancy-disconfirmation theory, trust-commitment theory, brand loyalty theory, and theory of reasoned action by presenting empirically-based insight into customer satisfaction, brand trust, and brand loyalty constructs in electronic home appliances in Bangladesh. In addition, the results provided a practical insight into marketing and brand management. They suggested the practicing managers in developing product quality with customer preference, building trust through maintaining brand image and creating awareness among the customers, and considering the significance of social media and its usage. The research used probabilistic sampling techniques, both rural and urban customers, only a single home appliance, and PLS-SEM statistical tool for analysis. Future researchers could focus and include other variables such as price or advertising; consider loyalty separately, and use both urban and rural customers to have better predictions.
