Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
Clapper, Craig; Merlino, James; Stockmeier, Carole
Language: English
Published by McGraw Hill, 2018
- Hardcover
- Used
Seller: Read&Dream, SAINT LOUIS, MO, U.S.A.Read&Dream
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- Title
- Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare
- Author
- Clapper, Craig; Merlino, James; Stockmeier, Carole
- Publisher
- McGraw Hill
- Publication year
- 2018
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1260440923
- ISBN 13
- 9781260440928
Combining the latest advances in safety science, data technology, and high reliability solutions, this step-by-step guide shows you how to implement 6 simple principles in your workplace.
1. Commit to the goal of zero harm.2. Become more patient-centric.3. Recognize the interdependency of safety, quality, and patient-centricity.4. Adopt good data and analytics.5. Transform culture and leadership.6. Focus on accountability and execution. In Zero Harm, the world’s leading safety experts share practical, day-to-day solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk, yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, you can develop new leadership initiatives, educate workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change. You’ll read case studies and success stories from your industry colleagues―and discover the most effective ways to utilize patient data, information sharing, and other up-to-the-minute technologies. It’s a complete workplace-ready program that’s proven to reduce preventable errors and produce measurable results―by putting the patient, and safety, first.
"Synopsis" may belong to another edition of this title.
About the Author
James Merlino, MD, is Chief Transformation Officer of Press Ganey, the leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations across the continuum of care. He is the author of Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way. An accomplished surgeon and industry leader in improving the patient experience, Jim served as Chief Experience Officer and Associate Chief of Staff at the Cleveland Clinic health system, as well as a practicing staff colorectal surgeon at the organization’s Digestive Disease Institute.
Carole Stockmeier is a partner in Press Ganey Strategic Consulting. Over her career, she has supported comprehensive safety culture engagements at hospitals and integrated health systems and has helped organizations achieve significant improvement in safety reliability. Prior to joining Press Ganey, Carole was a partner at HPI. Previously, she served as the Director of Safety and Performance Excellence at Sentara Healthcare, where she guided leaders in the implementation of strategies for human error prevention and reliability performance. She provided operational leadership for Sentara’s patient safety initiatives, with outcomes recognized with the American Hospital Association 2004 Quest for Quality Prize and the 2005 John M. Eisenberg Award for Patient Safety and Quality.
"About the title" may belong to another edition of this title.
Read&Dream
SAINT LOUIS, MO, U.S.A.
AbeBooks seller since February 2, 2021
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