Workstorming : Why Conversations at Work Go Wrong, and How to Fix Them
Language: English
Published by Red Wheel Sep 2016, 2016
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 25.88
Quantity: 2 available
Add to basketItem description from seller
Neuware - Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.
Seller Inventory # 9781780289175
- Title
- Workstorming : Why Conversations at Work Go Wrong, and How to Fix Them
- Author
- Rob Kendall
- Publisher
- Red Wheel Sep 2016
- Publication year
- 2016
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 1780289170
- ISBN 13
- 9781780289175
- Item weight
- 392 grams
- Dimensions
- 195x123x17 mm
Incorporating the five conversational warning signs and four fundamental 'tricky situations' outlined in Blamestorming, Workstorming introduces the negative coping strategies we adopt in order to deal with this information overload and stress at work: Stacking, Spinning, Skimming and Spilling. It offers 40 steps to counteract these, as well as avoiding the pitfalls that sabotage conversations even when they've started well. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which conversations go wrong. This book will help you change the way you speak and listen in order to achieve positive outcomes at work and set boundaries that benefit your private as well as your professional life.
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Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.57 | £ 38.02 |
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