'Using an enjoyable and practical approach, Rob explains how to listen and convey exactly what you intend. This book is a treasure.' - Linda Blair, psychologist and weekly columnist for the Daily Telegraph
Do you come away from work conversations wishing they'd gone better? Does miscommunication impact your productivity? Are you overwhelmed by emails and meetings? In this practical and highly effective guide to great communication at work, Rob Kendall combines hard science, real-life case studies and practical suggestions for how to:
"synopsis" may belong to another edition of this title.
Rob Kendall has worked with over 70 organizations, including the 2012 London Olympics, Vodaphone, Virgin and BBC Worldwide. He is the author of Blamestorming, the award-winning guide to good conversation.
www.conversationexpert.com
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