Synopsis
'Using an enjoyable and practical approach, Rob explains how to listen and convey exactly what you intend. This book is a treasure.' - Linda Blair, psychologist and weekly columnist for the Daily Telegraph
Do you come away from work conversations wishing they'd gone better? Does miscommunication impact your productivity? Are you overwhelmed by emails and meetings? In this practical and highly effective guide to great communication at work, Rob Kendall combines hard science, real-life case studies and practical suggestions for how to:
- Make meetings more effective
- Manage information overload and stop work spilling into your home life
- Negotiate and find your voice
- Have any conversation, in any circumstance with anyone at work
Irrespective of your role, and whether you communicate face-to-face, via email or phone, or online, Workstorming is the essential survival guide for smart working in the information age.
With the pressures of the always-on digital age, Rob s simple techniques help you to step back, develop your business relationships and working style successfully, and still enjoy your life with family and friends. - Bryn Jones, Chief Technology Officer, Three UK
In Workstorming, Rob throws light on one of the great challenges of our time. - Clare Geldart, Director, Global Risk Assurance, PricewaterhouseCoopers
Rob Kendall is one of the world s leading experts on improving conversations. Based on sound psychology, this is an absolute must-read for anyone wanting to communicate more effectively at work. - Rob Archer, The Career Psychologist
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About the Author
Rob Kendall has worked with over 70 organizations, including the 2012 London Olympics, Vodaphone, Virgin and BBC Worldwide. He is the author of Blamestorming, the award-winning guide to good conversation.
www.conversationexpert.com
"About this title" may belong to another edition of this title.
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Workstorming: Why Conversations at Work Go Wrong, and How to Fix Them
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