Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
Language: English
Published by Productivity Press, 2003
- Softcover
- New
Seller: Gulf Coast Books, Cypress, TX, U.S.A.Gulf Coast Books
AbeBooks seller since June 27, 2017
Condition: New
£ 28.88
Quantity: 1 available
Add to basketSeller Inventory # 1563272466-11-37845849
- Title
- Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
- Author
- Tapping, Don; Shuker, Tom
- Publisher
- Productivity Press
- Publication year
- 2003
- Condition
- New
- Binding
- paperback
- Language
- English
- ISBN 10
- 1563272466
- ISBN 13
- 9781563272462
- Item weight
- 16 ounces
- Dimensions
- 8x0x10
Bring Lean Improvements to the Administrative Areas of Your Organization!
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
CD ROM content is now a downloadable resource available at www.routledge.com/9781563272462.
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About the Author
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Gulf Coast Books
Cypress, TX, U.S.A.
AbeBooks seller since June 27, 2017
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