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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas - Softcover
Synopsis
Bring Lean Improvements to the Administrative Areas of Your Organization!
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
CD ROM content is now a downloadable resource available at www.routledge.com/9781563272462.
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About the Author
Don Tapping, Tom Shuker
"About this title" may belong to another edition of this title.
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas. Seller Inventory # 00102257690
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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas. Seller Inventory # 00103061647
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
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Productivity Press (edition PAP/CDR), 2003
ISBN 10: 1563272466
ISBN 13: 9781563272462
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas [With CDROM]
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas [With CDROM]
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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
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Condition: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 1436736-6
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Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Seller: World of Books Inc, Montgomery, IL, U.S.A.
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Paperback. Condition: Good. Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas. Seller Inventory # CIN1563272466G