Soft Skills 101 : Make Your Message Land
Language: English
Published by Debbie Peck LLC, 2026
- Softcover
- New

Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 28.73
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Soft Skills 101: Make Your Message Land is a practical guide to the people skills that make communication clearer, easier and more effective at work.When messages do not land, the damage is often quiet but costly. Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated and results fall short.This book helps readers be aware of why that happens and what to do instead. It turns soft skills into clear, usable tools for everyday situations-so people can communicate more clearly, listen better, handle conflict with less friction and build stronger working relationships.Written for professionals at every level, Soft Skills 101 is short, direct and easy to apply. Each section offers awareness and practical insight that can be used right away to improve how you show up, respond under pressure and work with others more effectively.For employees, it builds confidence, credibility and day-to-day effectiveness. For companies, it supports stronger communication, healthier teams and better performance across the board.This is not a motivational read. It is a practical field guide for making your message land and helping people work better together.…
Seller Inventory # 9798999484307
- Title
- Soft Skills 101 : Make Your Message Land
- Author
- Deborah E Peck
- Publisher
- Debbie Peck LLC
- Publication year
- 2026
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 13
- 9798999484307
- Item weight
- 245 grams
- Dimensions
- 229x152x7 mm
They nodded. They said "got it." And it still went wrong.
Somewhere between being said and being understood, the message got lost — and nobody noticed until the rework started.
When messages don't land, the damage is quiet but costly.
Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated, and results fall short — while everyone involved assumes they communicated just fine.
The problem is rarely what was said. It's whether both people left with the same understanding.
Soft Skills 101 is a short, direct field guide to the awareness that makes a message land — not the theory of it, the practice of it. It walks through why messages get lost between being said and being understood, and what to notice and do differently in the moment, before the damage is quiet and costly.
Written for professionals at every level, each short section gives you something to notice and something to try — in your next conversation, not someday.
For you: clearer conversations, fewer misread signals, more credibility in the moments that matter.
For your team: fewer assumptions, less rework, stronger trust in every handoff.
This isn't a motivational read. It's a field guide for the moment a message starts to go sideways — so you catch it before it costs you anything
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 7 to 10 business days | 5 to 7 business days |
|---|---|---|
| First item | £ 29.38 | £ 37.78 |
Payment methods
- Bank Wire Transfer
- Check
- Paypal
Store description
Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
Specialty
Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Germany 37574
Terms of sale
Imprint
Seller Info:
AHA-BUCH GmbH
represented by the managing director Christel Glass
Garlebsen 48
37574 Einbeck
Deutschland
Telefon: 055639996039
Telefax: 055639995974
E-Mail: abebooks@aha-buch.de
USt-IdNr.: DE261904229
registered at Commercial register Amtsgerichtes Göttingen
Handelsregisternummer HRB 200691
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed under https://ec.europa.eu/odr.
We have been a member of the "FairCommerce" initiative since 25.05.2018.
For more information, see www.fair-commerce.de.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to AHA-BUCH GmbH, Einbeck, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
We ship your order after we received them
for articles on hand latest 24 hours,
for articles with overnight supply latest 48 hours.
In case we need to order an article from our supplier our dispatch time depends on the reception date of the articles, but the articles will be shipped on the same day.
Our goal is to send the ordered articles in the fastest, but also most efficient and secure way to our customers.