They nodded. They said "got it." And it still went wrong.
Somewhere between being said and being understood, the message got lost — and nobody noticed until the rework started.
When messages don't land, the damage is quiet but costly.
Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated, and results fall short — while everyone involved assumes they communicated just fine.
The problem is rarely what was said. It's whether both people left with the same understanding.
Soft Skills 101 is a short, direct field guide to the awareness that makes a message land — not the theory of it, the practice of it. It walks through why messages get lost between being said and being understood, and what to notice and do differently in the moment, before the damage is quiet and costly.
Written for professionals at every level, each short section gives you something to notice and something to try — in your next conversation, not someday.
For you: clearer conversations, fewer misread signals, more credibility in the moments that matter.
For your team: fewer assumptions, less rework, stronger trust in every handoff.
This isn't a motivational read. It's a field guide for the moment a message starts to go sideways — so you catch it before it costs you anything
"synopsis" may belong to another edition of this title.
Debbie Peck helps people communicate more effectively so they can understand and be understood, build stronger relationships and work together more successfully.With more than 20 years of experience in the construction industry, she has seen firsthand how miscommunication creates stress, weakens relationships and gets in the way of good work. That experience shaped her commitment to helping people at every level build the awareness and skills needed to communicate with more clarity, respect and intention.Her work focuses on the practical soft skills that reduce friction, strengthen connection and lower the quiet cost of miscommunication.
"About this title" may belong to another edition of this title.
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Paperback. Condition: new. Paperback. Soft Skills 101: Make Your Message Land is a practical guide to the people skills that make communication clearer, easier and more effective at work.When messages do not land, the damage is often quiet but costly. Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated and results fall short.This book helps readers be aware of why that happens and what to do instead. It turns soft skills into clear, usable tools for everyday situations-so people can communicate more clearly, listen better, handle conflict with less friction and build stronger working relationships.Written for professionals at every level, Soft Skills 101 is short, direct and easy to apply. Each section offers awareness and practical insight that can be used right away to improve how you show up, respond under pressure and work with others more effectively.For employees, it builds confidence, credibility and day-to-day effectiveness. For companies, it supports stronger communication, healthier teams and better performance across the board.This is not a motivational read. It is a practical field guide for making your message land and helping people work better together. A short, practical guide to the people skills that help messages land, reduce friction and strengthen working relationships. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798999484307
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Soft Skills 101: Make Your Message Land is a practical guide to the people skills that make communication clearer, easier and more effective at work.When messages do not land, the damage is often quiet but costly. Time gets wasted. Work gets repeated. Tension builds. Trust slips. Good people end up frustrated and results fall short.This book helps readers be aware of why that happens and what to do instead. It turns soft skills into clear, usable tools for everyday situations-so people can communicate more clearly, listen better, handle conflict with less friction and build stronger working relationships.Written for professionals at every level, Soft Skills 101 is short, direct and easy to apply. Each section offers awareness and practical insight that can be used right away to improve how you show up, respond under pressure and work with others more effectively.For employees, it builds confidence, credibility and day-to-day effectiveness. For companies, it supports stronger communication, healthier teams and better performance across the board.This is not a motivational read. It is a practical field guide for making your message land and helping people work better together. Seller Inventory # 9798999484307
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Taschenbuch. Condition: Neu. Soft Skills 101 | Make Your Message Land | Deborah E Peck | Taschenbuch | Englisch | 2026 | Debbie Peck LLC | EAN 9798999484307 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 135574467