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Bibliographic Details

Title: Service Transition, Itil, Version 3
Publisher: The Stationery Office/Tso
Publication Date: 2007
Language: English
ISBN 10: 011331048X
ISBN 13: 9780113310487
Binding: paperback
Condition: Good

About this title

Synopsis

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

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