Service Transition Book

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9780113310487: Service Transition Book

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

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Shirley Lacy; Ivor Macfarlane
Published by The Stationery Office (2007)
ISBN 10: 011331048X ISBN 13: 9780113310487
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Shirley Lacy; Ivor Macfarlane
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ISBN 10: 011331048X ISBN 13: 9780113310487
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Lacy, Dr. Shirley; Macfarlane, Ivor
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Book Description The Stationery Office/TSO, 2007. Soft cover. Book Condition: New. Dust Jacket Condition: New. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests best practice for ITSM. This title provides guidance and process activities for the transition of services in the operational business environment. It cover. Bookseller Inventory # 000058

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ISBN 10: 011331048X ISBN 13: 9780113310487
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Book Description 2007. Paperback. Book Condition: New. Paperback. ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and pr.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 272 pages. 0.980. Bookseller Inventory # 9780113310487

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Shirley Lacy; Ivor Macfarlane
Published by The Stationery Office (2007)
ISBN 10: 011331048X ISBN 13: 9780113310487
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