Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
Solnet, David
ISBN 10: 1915097703 ISBN 13: 9781915097705
Published by Goodfellow Publishers Limited, 2024
New
Soft cover
From
Brook Bookstore On Demand, Napoli, NA, Italy
Seller rating 5 out of 5 stars
AbeBooks Seller since 11 October 2022
This specific item is no longer available.
About this Item
Description:
Seller Inventory # 5EPKLJ9S3N
Synopsis:
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Service Management Principles for ...
Publisher: Goodfellow Publishers Limited
Publication Date: 2024
Binding: Soft cover
Condition: new
Edition: 4th Edition