Service Management Principles for Hospitality & Tourism in the Age of Digital Technology - Softcover
Synopsis
Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.
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Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology
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ISBN 10: 1915097703
ISBN 13: 9781915097705
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Service Management Principles for Hospitality & Tourism in the Age of Digital Technology (Paperback)
Published by
Goodfellow Publishers Limited, Oxford, 2024
ISBN 10: 1915097703
ISBN 13: 9781915097705
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Paperback. Condition: new. Paperback. Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781915097705
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Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
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Condition: As New. Unread book in perfect condition. Seller Inventory # 47731463
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Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology
Published by
Goodfellow Publishers Limited, GB, 2024
ISBN 10: 1915097703
ISBN 13: 9781915097705
New
Paperback
Seller: Rarewaves USA, OSWEGO, IL, U.S.A.
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Paperback. Condition: New. 4th ed. Seller Inventory # LU-9781915097705