The Selling to Anyone Over the Phone
Walkup, Renee; McKee, Sandra
ISBN 10: 0814414834 ISBN 13: 9780814414835
Published by Amacom, 2010
Used
Paperback
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ThriftBooks-Dallas, Dallas, TX, U.S.A.
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About this Item
Description:
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0814414834I2N00
Synopsis:
This easy-to-follow guide for salespeople trying to generate product excitement over the phone provides quick strategies to help you boost your success rate.
As more and more organizations scale back on their in-the-field sales operations, sales pros have had to focus their energy and skills on closing deals over the phone--and doing it faster than ever before. Authors Renee P. Walkup and Sandra McKee have included new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries.
Selling to Anyone Over the Phone teaches you how to:
- ensure callbacks,
- build trust,
- partner with decision makers,
- and use personality-matching techniques to build connections with and relate to people they can’t see face-to-face.
Complete with an invaluable appendix on handling customer complaints and new sample call dialogs, Selling to Anyone Over the Phone simplifies an increasingly important facet of the sales role so you can get back to doing what you do best--providing excellent products and services to your customers and exceeding your sales goals.
About the Author: RENEE P. WALKUP is a sales and sales-management consultant with over 20 years of experience. She is a nationally recognized professional public speaker, a course facilitator at the American Management Association, and the president of SalesPEAK, Inc., a sales performance company. SANDRA MCKEE is a professional career coach, corporate trainer, and a senior professor at DeVry University.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: The Selling to Anyone Over the Phone
Publisher: Amacom
Publication Date: 2010
Binding: Paperback
Condition: As New
Dust Jacket Condition: No Jacket
Edition: 2nd Edition
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