My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style
Language: English
Published by McGraw-Hill Education - Europe, 2006
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Good
£ 3.93
Quantity: 4 available
Add to basketItem description from seller
Once upon a time, a Ph.D. went to work at Mickey D's. And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. Go behind the fast food counter with Newman and see what happens on an average day on the McJob. how the restaurants are run (for better or worse) how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) how morale and motivation spring directly from the manager's office and how a few simple adjustments to your own management style-the Supersized Management Principles in this book-can transform and invigorate your workplace.…
Seller Inventory # 00096821754
- Title
- My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style
- Author
- Jerry Newman
- Publisher
- McGraw-Hill Education - Europe
- Publication year
- 2006
- Condition
- Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0071473653
- ISBN 13
- 9780071473651
Once upon a time, a Ph.D. went to work at Mickey D's...
And what he found was illuminating. Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager.
Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment.
Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”…
how the restaurants are run (for better or worse)
how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!)
how morale and motivation spring directly from the manager's office
and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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