Second Story Books, ABAA

INCLUDE THE BOOKSELLER INVENTORY/CATALOG NUMBER OF THE TITLE(S) IN QUESTION IN ANY CORRESPONDENCE. Failure to do so may delay responses to inquiries.

PLEASE DO NOT SEND CHECKS OR MONEY ORDERS WITHOUT PRIOR CONFIRMATION OF THE BOOK"S AVAILABILITY. DO NOT SEND CHECKS OR MONEY ORDERS WITHOUT REFERENCE TO THE COMPLETE TITLE & INVENTORY NUMBER

International customers are responsible for all Duties/Taxes/VATs/etc.

**With international shipments, once a package leaves the United States and is accepted by the customer's/recipient's country, the customer/recipient is responsible for tracking their package and resolving any issues regarding customs office requests. The seller cannot contact international customs department or international post offices on a customer's/recipient's behalf. What we, the seller, can do is provide you, the customer/recipient, all the shipping records, tracking information, and any other relevant information and you, the cusomter/recipient, will need to contact your local post office and they will be able to assist you in resolving any customs issues.

If you wish to insure your order and/or have special shipping instructions, please contact the seller via email for details. We are happy to accomodate your shipping needs (within reason).

American Express, Visa, MasterCard, honored.

RULES FOR REFUNDS/RETURNS

Returns/Refunds are handled as detailed by ABE's return policy, which can be found here: https://help.abebooks.com/how-do-i-get-a-refund/
-PLEASE NOTE- We cannot deviate from these steps in the return/refund process and any request to do so will be declined and ABEbooks customer service will be brough in to serve as a 3rd party mediator. We do not print return labels and requests to do so will be declined. Failure to comply will delay and/or invalidate your return.

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, Second Story Books, ABAA, 12160 Parklawn Dr, 20852, Rockville, Maryland, U.S.A., +1 301 770 0477 14, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Second Story Books, ABAA, 12160 Parklawn Dr, 20852, rockville, Maryland, U.S.A., +1 301 770 0477 14, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

1. the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. the supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (Second Story Books, ABAA, 12160 Parklawn Dr, 20852, Rockville, Maryland, U.S.A., +1 301 770 0477 14)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

For international shipping, there is really only one method now, Air. So we state one price. We shall gladly reduce your shipping charge if the cost is less than our quoted rate; likewise, if your package costs significantly more, we'll request that you pay an additional amount.