The Rise of Legal Services Outsourcing: Risk and Opportunity
Language: English
Published by A&c Black Business Information and Developmen, 2014
- Hardcover
- Used

Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
AbeBooks seller since March 24, 2009
Condition: Used - Very good
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Add to basketItem description from seller
Seller Inventory # G147290639XI4N00
- Title
- The Rise of Legal Services Outsourcing: Risk and Opportunity
- Author
- Lacity, Mary; Burgess, Andrew; Willcocks, Leslie
- Publisher
- A&c Black Business Information and Developmen
- Publication year
- 2014
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 147290639X
- ISBN 13
- 9781472906397
- Item weight
- 1.05 pounds
Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.
Based on the authors’ deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.
"Synopsis" may belong to another edition of this title.
About the Author
Andrew Burgess is Director of Source. He has worked on many major change projects, including strategic development, IT transformation and outsourcing, in a wide range of industries across four continents.
Dr. Leslie Willcocks is Professor in Technology Work and Globalization and Director of the Outsourcing Unit at the Department of Management at London School of Economics and Political Science. He is Editor-in-Chief of the Journal of Information Technology. He is also Associate Fellow at Templeton College, Oxford, and Visiting Professor In Information Systems at Erasmus University, Rotterdam and at University of Melbourne. He holds a doctorate in information systems from the University of Cambridge. He is also Fellow of the British Computer Society, of the Institute of Personnel Development, and, in 2014, was inducted into the Hall of Fame of the International Association of Outsourcing Professionals. He is co-author of 39 books. Published in 2014 are Moving To The Cloud Corporation (Palgrave) and The Rise of Legal Services Outsourcing (Bloomsbury). He has published over 230 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, Journal of Management Studies including most recently Outsourcing Business Processes For Innovation (Sloan Management Review, Spring 2013).
"About the title" may belong to another edition of this title.
ThriftBooks-Atlanta
AUSTELL, GA, U.S.A.
AbeBooks seller since March 24, 2009
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