The Rise of Legal Services Outsourcing: Risk and Opportunity (Criminal Practice Series) - Hardcover

Lacity, Professor Mary; Burgess, Andrew; Willcocks, Professor Leslie

Hardcover

ISBN 10: 147290639X ISBN 13: 9781472906397

Publisher: A&C Black Business Information and Development, 2014

Synopsis

Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients, consulting assignments and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.
Based on the authors’ deep understanding of the evolution of ITO and BPO, and their experiences of sourcing LSO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.

About this title

About the Authors

Dr. Mary Lacity is Curators’ Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis. She is also Visiting Professor at the London School of Economics, a Certified Outsourcing Professional ®, Industry Advisor for the Outsourcing Angels and the Everest Group, Co-editor of the Palgrave Series: Work, Technology, and Globalization, Senior Editor for MIS Quarterly Executive and on the Editorial Boards for Journal of Information Technology, Journal of Strategic Information Systems, and Strategic Outsourcing: An International Journal. She was inducted into the International Association of Outsourcing Professional’s Hall of Fame in 2014. She was the recipient of the 2008 Gateway to Innovation Award sponsored by the IT Coalition, Society for Information Management, and St. Louis RCGA and the 2000 World Outsourcing Achievement Award sponsored by PricewaterhouseCoopers and Michael Corbett and Associates. She has published 18 books, most recently The Rise of Legal Services Outsourcing (Bloomsbury Publishing, London, 2014; co-authors Leslie Willcocks and Andrew Burgess.)

Andrew Burgess is Director of Source. He has worked on many major change projects, including strategic development, IT transformation and outsourcing, in a wide range of industries across four continents.

Dr. Leslie Willcocks is Professor in Technology Work and Globalization and Director of the Outsourcing Unit at the Department of Management at London School of Economics and Political Science. He is Editor-in-Chief of the Journal of Information Technology. He is also Associate Fellow at Templeton College, Oxford, and Visiting Professor In Information Systems at Erasmus University, Rotterdam and at University of Melbourne. He holds a doctorate in information systems from the University of Cambridge. He is also Fellow of the British Computer Society, of the Institute of Personnel Development, and, in 2014, was inducted into the Hall of Fame of the International Association of Outsourcing Professionals. He is co-author of 39 books. Published in 2014 are Moving To The Cloud Corporation (Palgrave) and The Rise of Legal Services Outsourcing (Bloomsbury). He has published over 230 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, Journal of Management Studies including most recently Outsourcing Business Processes For Innovation (Sloan Management Review, Spring 2013).

Edition details

• Publisher: A&C Black Business Information and Development
• Publication date: 2014
• Language: English
• ISBN 10: 147290639X
• ISBN 13: 9781472906397
• Binding: Hardcover
• Number of pages: 224