Title: Reliability Simplified: Going Beyond Quality to Keep Customer for Life
Publisher: McGraw-Hill (edition )
Publication Date: 1998
Language: English
ISBN 10: 0070270511
ISBN 13: 9780070270510
Binding: Hardcover
Condition: Good

About this title

Synopsis

Examining the most frequently overlooked step in search for total customer satisfaction: reliabilty, this text provides a framework for understanding the methodologies that result in improved reliability.

Synopsis

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