Quality Is Personal: A Foundation For Total Quality Management
Harry V. Roberts, Bernard F. Sergesketter
ISBN 10: 0029266254 ISBN 13: 9780029266250
Published by Free Press, 1993
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Soft cover
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Wonder Book, Frederick, MD, U.S.A.
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About this Item
Description:
Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # U01A-03762
Synopsis:
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
About the Author: Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
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Bibliographic Details
Title: Quality Is Personal: A Foundation For Total ...
Publisher: Free Press
Publication Date: 1993
Binding: Soft cover
Condition: Very Good