Presenting Service: The Ultimate Guide for the Foodservice Professional
Kotschevar, Lendal H.; Luciani, Valentino
ISBN 10: 0471475785 ISBN 13: 9780471475781
Published by Wiley, 2006
Used
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About this Item
Description:
May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0471475785I4N00
Synopsis:
Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service.
About the Author:
LENDAL H. KOTSCHEVAR, PHD, FMP, is Professor Emeritus at Florida International University.
VALENTINO LUCIANI, CHE, is a former lecturer in the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Presenting Service: The Ultimate Guide for ...
Publisher: Wiley
Publication Date: 2006
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket
Edition: 2nd Edition
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
Published by
John Wiley and Sons (edition 2nd), 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
Used
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Paperback. Condition: Fair. 2nd. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way. Seller Inventory # 0471475785-7-1-13
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
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Condition: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy. Seller Inventory # SEWV.0471475785.A
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Presenting Service: The Ultimate Guide for the Foodservice Professional
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition [Paperback] Kotschevar, Lendal H. and Luciani, Valentino
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Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition
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Presenting Service
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Presenting Service (Paperback)
Published by
John Wiley & Sons Inc, New York, 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
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Paperback. Condition: new. Paperback. Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional atti-tude are the ingredients needed to harvest those rewards. Presenting Service, 2E educates servers, supervisors, and managers in the techniques and demeanor of professional service. This book pays special attention to the historical context of service, the manager's role in good service including hiring and managing employees, how to become a good server, and the various types of service in food-service operations. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service. There is an art to good service that can be trained and taught and Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition provides students with the skills to create a good dining experience through good service. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780471475781
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Presenting Service : The Ultimate Guide for the Foodservice Professional
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Presenting Service: The Ultimate Guide for the Foodservice Professional
Published by
Wiley & Sons, 2006
ISBN 10: 0471475785
ISBN 13: 9780471475781
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Kartoniert / Broschiert. Condition: New. There is an art to good service that can be trained and taught and Presenting Service: The Ultimate Guide for the Foodservice Professional, 2nd Edition provides students with the skills to create a good dining experience through good service.A detai. Seller Inventory # 594703830