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Bibliographic Details

Title: PROBLEM PEOPLE- HOW MANAGE THE: And How to Manage Them
Publisher: Chartered Institute of Personnel & Development 01/01/1992
Publication Date: 1992
Language: English
ISBN 10: 085292495X
ISBN 13: 9780852924952
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

This book gives advice on how to respond to 50 different types of behaviour which can make people's lives sheer misery. The problems are listed alphabetically from the abdicator to the worrier and include the bureaucratic, the flippant, the kowtower, the manipulator, the sarcastic, the vague. For each problem type the author offers four alternative responses: do nothing; alter our perceptions; turn to advantage a problem personality; change the situation. The stimulating techniques he sets out can help everyone to cope with difficult colleagues, subordinates or superiors.

About the Author

Dr Peter Honey, chartered psychologist, management consultant and the author of over 50 publications, is one of Britain's foremost authorities on interpersonal relations at work.

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