PROBLEM PEOPLE- HOW MANAGE THE (UK PROFESSIONAL BUSINESS Management / Business) - Softcover

HONEY

Softcover

ISBN 10: 085292495X ISBN 13: 9780852924952

Publisher: McGraw Hill / Europe, Middle East & Africa, 1992

Synopsis

This book gives advice on how to respond to 50 different types of behaviour which can make people's lives sheer misery. The problems are listed alphabetically from the abdicator to the worrier and include the bureaucratic, the flippant, the kowtower, the manipulator, the sarcastic, the vague. For each problem type the author offers four alternative responses: do nothing; alter our perceptions; turn to advantage a problem personality; change the situation. The stimulating techniques he sets out can help everyone to cope with difficult colleagues, subordinates or superiors.

About this title

About the Author:

Dr Peter Honey, chartered psychologist, management consultant and the author of over 50 publications, is one of Britain's foremost authorities on interpersonal relations at work.

About this edition

• Publisher: McGraw Hill / Europe, Middle East & Africa
• Publication date: 1992
• ISBN 10: 085292495X
• ISBN 13: 9780852924952
• Binding: Paperback
• Number of pages: 176