PROBLEM PEOPLE- HOW MANAGE THE (UK PROFESSIONAL BUSINESS Management / Business) - Softcover

HONEY

 
9780852924952: PROBLEM PEOPLE- HOW MANAGE THE (UK PROFESSIONAL BUSINESS Management / Business)

Synopsis

This book gives advice on how to respond to 50 different types of behaviour which can make people's lives sheer misery. The problems are listed alphabetically from the abdicator to the worrier and include the bureaucratic, the flippant, the kowtower, the manipulator, the sarcastic, the vague. For each problem type the author offers four alternative responses: do nothing; alter our perceptions; turn to advantage a problem personality; change the situation. The stimulating techniques he sets out can help everyone to cope with difficult colleagues, subordinates or superiors.

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About the Author

Dr Peter Honey, chartered psychologist, management consultant and the author of over 50 publications, is one of Britain's foremost authorities on interpersonal relations at work.

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Other Popular Editions of the Same Title

9780852928882: Problem People: And How to Manage Them

Featured Edition

ISBN 10:  0852928882 ISBN 13:  9780852928882
Publisher: McGraw Hill / Europe, Middle Eas..., 2002
Softcover