Operations Management for Competitive Advantage with Student DVD

Chase, Richard

ISBN 10: 0073121665 / ISBN 13: 9780073121666

Published by McGraw-Hill Education, 2005

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Minor shelf wear.

Seller Inventory # wbb0022322262

Bibliographic Details

• Title: Operations Management for Competitive Advantage with Student DVD
• Publisher: McGraw-Hill Education
• Publication Date: 2005
• Language: English
• ISBN 10: 0073121665
• ISBN 13: 9780073121666
• Binding: Hardcover
• Condition: Good

About this title

Synopsis

Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.

About the Authors

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University. 

Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision.  A UCLA grad and Buffa student.