Operations Management for Competitive Advantage with Student DVD - Hardcover

Chase, Richard; Jacobs, F. Robert; Aquilano, Nicholas

Hardcover

ISBN 10: 0073121665 ISBN 13: 9780073121666

Publisher: McGraw-Hill Education, 2005

Synopsis

Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.

About this title

About the Author:

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

About this edition

• Publisher: McGraw-Hill Education
• Publication date: 2005
• ISBN 10: 0073121665
• ISBN 13: 9780073121666
• Binding: Hardcover
• Number of pages: 806