Operations Management for Competitive Advantage with Student DVD

Chase, Richard B., Jacobs, F. Robert, Aquilano, Nicholas J.

ISBN 10: 0073121665 ISBN 13: 9780073121666
Published by McGraw-Hill Education, 2005
Used Hardcover

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Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3959615-6

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Synopsis:

Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.

About the Authors: Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University. 

Nicholas Aquilano is retired from the University of Arizona but is providing a critical eye to the revision.  A UCLA grad and Buffa student.

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Bibliographic Details

Title: Operations Management for Competitive ...
Publisher: McGraw-Hill Education
Publication Date: 2005
Binding: Hardcover
Condition: Good
Edition: 11th.

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