The Mediation Process: Practical Strategies for Resolving Conflicts
Language: English
Published by Jossey Bass, 1996
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
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Add to basketItem description from seller
This newly revised and updated comprehensive guide to the principles and practices of mediation offers concrete strategies for every stage of the mediation process. Mediation expert Christopher W. Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds including family, divorce, labor-management, home-school, and landlord-tenant. He uses real-life examples to illustrate how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agendas sidetrack negotiations, and deadlocks occur. The new edition has been expanded to cover contemporary issues in mediation practice, including the training, qualification, and certification of mediators, as well as such important new areas of application as community disputes, cross-cultural, international, and commercial mediation.
Seller Inventory # CIN0787902489VG
- Title
- The Mediation Process: Practical Strategies for Resolving Conflicts
- Author
- Christopher W Moore
- Publisher
- Jossey Bass
- Publication year
- 1996
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0787902489
- ISBN 13
- 9780787902483
- Edition
- 2nd Edition
In this long–awaited, expanded edition, mediation Expert Christopher Moore presents a detailed, step–by–step account of how to use mediation to resolve conflicts of all kinds. Packed with real–life examples, it illustrates how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agAndas sidetrack negotiations, and deadlocks occur. Addresses some of the day′s most pressing mediation issues involving commercial, legal, family, divorce, labor/management, discrimination, home/school, multiethnic, and community disputes, as well as international negotiation.
∗An Instructor′s Manual is available free of charge upon written request.
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World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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