Managing the Professional Service Firm. This item is unavailable.Managing the Professional Service Firm

A text offering practical advice in dealing with the managerial problems of professional service firms. Issues explored include marketing and business development, multinational strategies, human resource policies, profit improvement strategies, strategic planning, and the effective behaviour of practice leaders.

Tom Peters

author/co-author of "In Search of Excellence, Thriving on Chaos," and "Liberation Management"

The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.

Frederic W. Gluck

former managing director, McKinsey & Company

Important reading -- not just for managing partners, but for new associates.

James L. Heskett

Professor, Harvard Business School; co-author of "Service Breakthroughs"

David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why.

Frederic W. Gluckformer managing director, McKinsey & CompanyImportant reading -- not just for managing partners, but for new associates.

James L. HeskettProfessor, Harvard Business School; co-author of "Service Breakthroughs"David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why.

Tom Petersauthor/co-author of "In Search of Excellence, Thriving on Chaos," and "Liberation Management"The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.

Tom Peters author/co-author of "In Search of Excellence, Thriving on Chaos, " and "Liberation Management" The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.

Frederic W. Gluck former managing director, McKinsey & Company Important reading -- not just for managing partners, but for new associates.

Peter P. Mullen Managing Partner, Skadden, Arps, Slate, Meagher & Flom I have found David Maister to be one of the best thinkers in the law firm consulting arena. His writings apply common sense and a long background in business consulting to provide practical advice about law firm and other professional service firm management.

Tom Peters author/co-author of In Search of Excellence, Thriving on Chaos, and Liberation Management The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.