Managing Customer Service Super Series
Institute of Leadership & Management (Editor)
ISBN 10: 008046419X ISBN 13: 9780080464190
Published by Pergamon Open Learning, 2007
New
Paperback
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Revaluation Books, Exeter, United Kingdom
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About this Item
Description:
5th edition. 99 pages. 12.00x8.50x0.50 inches. In Stock. Seller Inventory # x-008046419X
Synopsis:
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
About the Author: Published for the Institute of Leadership & Management
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Bibliographic Details
Title: Managing Customer Service Super Series
Publisher: Pergamon Open Learning
Publication Date: 2007
Binding: Paperback
Condition: Brand New
Edition: 5th or later Edition