Title: Managing Customer Service (Institute of Learning & Management Super Series)
Publisher: taylor & francis
Publication Date: 2007
Language: English
ISBN 10: 008046419X
ISBN 13: 9780080464190
Binding: Soft cover
Edition: 5th or later Edition
Condition: New

About this title

Synopsis

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

About the Author

Published for the Institute of Leadership & Management

"About this title" may belong to another edition of this title.

Store Description

We have 20 years experience selling books worldwide! Friendly customer support. Your satisfaction guaranteed!

Visit Seller's Storefront

Seller's business information

Miramar International Services LLC

Sale & Shipping Terms

Terms of Sale

www.californiabooks.com

Right of cancellation

Shipping Terms

www.californiabooks.com

Shipping rates from U.S.A. to United Kingdom

Shipping rates from U.S.A. to United Kingdom
Order quantity	12 to 18 business days	5 to 8 business days
First item	� 7.44	� 37.19

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.