Emphasizing how managers apply MIS to solve business problems and improve their organizations, this text focuses on learning to use information technology to improve management. Each chapter includes case studies to illustrate concepts discussed.

From the Publisher

Application Appendices - More technical, optional end-of-chapter appendices enable instructors to focus on hands-on applications that tie to specific chapter topics whether in class, in lab, or as homework assignments. Each Appendix has sample applications and a set of exercises. Some Appendix topics include Creating Web Pages, Network Technical Definitions, Forecasting, Financial Definitions, and Project Management.
New Chapter 7 on Enterprise Resource Planning (ERP) and Integration - Chapter 7 now highlights the capabilities and importance of ERP products like SAP and how these products support managers. Chapter 7 also includes more detailed coverage of the software tools that support workgroups and teamwork.
New Electronic Commerce coverage in Chapter 6 and integrated throughout - Chapter 6's coverage of networks and the Internet has been expanded and updated to emphasize E-Commerce. The Internet and E-Commerce are also discussed throughout the text where appropriate and in most of the case studies.
Industry-Specific Case Studies - Comparative, in-depth cases illustrate the use of technology by focusing on a specific industry, so students can understand and evaluate a variety of approaches and see how changes occur over a period of time and how these changes affect a company's position in a given industry. There is a chapter-opening 'lead' case that introduces the problems to be explored in the chapter. All of the case studies in the 2E are new to this edition.
Rolling Thunder Bicycles database and exercises - A medium-sized, detailed sample database in Microsoft Access of a small mail-order bicycle company is shrink-wrapped with every student copy of the text and is available to instructors on the Instructor CD-ROM. Each chapter of the textbook has exercises for finding and organizing data, creating tables, and generating reports. This database contains data and applications to simulate the operation of a small firm, including the code that drives the database. It also contains data generation routines so instructors can create their own scenarios. More information on how to use the database is included in the Instructor Resources.
Reality Bytes - mini-cases in every chapter that emphasize business trends in technology, international issues, and ethics and illustrate real-world problems and solutions. 90% of the Reality Bytes are new to this edition.

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