It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.

Seller Inventory # 041273530X-11-1

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Bibliographic Details

Title: Making Quality Happen: A Step By Step Guide to Winning the Quality Revolution
Publisher: Springer (edition 1993)
Publication Date: 1996
Language: English
ISBN 10: 041273530X
ISBN 13: 9780412735301
Binding: Paperback
Edition: 1993.
Condition: Good

About this title

Synopsis

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.

Review

From the first edition I can recommend the publication without reservation. - Manufacturing Engineer

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AZ Texts LLC
228 Park Ave S Suite 38827, New York, NY, 10003, U.S.A.

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