The Little Customer Service Book : A Common Sense Guide to Helping People
Language: English
Published by Jump N Blast LLC, 2020
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 14.73
Quantity: 1 available
Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Have you noticed the difference in how you feel getting customer service from someone who is terrific to talk to versus the help you receive from people just going through the motions Or worse, by someone whose attitude seems awful What was it about the first person What did they do That's the subject of The Little Customer Service Handbook. With more than 30 years of direct customer service experience in both corporate America and as a business owner, author Rick Grassi has condensed decades of experience into a slim volume full of simple and essential guidelines for superior customer service. This book is aimed at anyone who manages employees or has contact with customers. Its powerful principles apply equally to a storefront with a few employees or a corporate customer service center with thousands of employees.
Seller Inventory # 9780578772929
- Title
- The Little Customer Service Book : A Common Sense Guide to Helping People
- Author
- Rick Grassi
- Publisher
- Jump N Blast LLC
- Publication year
- 2020
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 0578772922
- ISBN 13
- 9780578772929
- Illustrator
- Dobin, Judah
- Item weight
- 103 grams
- Dimensions
- 178x127x6 mm
What was it about the first person? What did they do?
That's the subject of The Little Customer Service Book. With more than 30 years of direct customer service experience in both corporate America and as a business owner, author Rick Grassi has condensed decades of getting results into a slim volume full of simple and essential guidelines for superior customer service. This book is aimed at anyone who manages employees or has contact with customers. Its powerful principles apply equally to a storefront with a few employees or a corporate customer service center with thousands of employees.
"Synopsis" may belong to another edition of this title.
About the Author
Judah Dobin is an illustrator with over 20 years of experience working in the entertainment, advertising and publishing industries. He has worked on many kinds of projects ranging from book covers to music videos. Originally from New York he currently lives in Southern California with his family. You can see more of his work at www.judahdobin.com.
"About the title" may belong to another edition of this title.
Shipping rates from Germany to U.S.A.
| Item | 30 to 40 business days | 7 to 14 business days |
|---|---|---|
| First item | £ 51.92 | £ 60.50 |
Payment methods
- Bank Wire Transfer
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Store description
Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
Specialty
Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumSeller's business information
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Germany 37574
Terms of sale
Imprint
Seller Info:
AHA-BUCH GmbH
represented by the managing director Christel Glass
Garlebsen 48
37574 Einbeck
Deutschland
Telefon: 055639996039
Telefax: 055639995974
E-Mail: abebooks@aha-buch.de
USt-IdNr.: DE261904229
registered at Commercial register Amtsgerichtes Göttingen
Handelsregisternummer HRB 200691
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