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Bibliographic Details

Title: Key Element Guide Itil Service Strategy: Aligned to the 2011 Editions
Publisher: It Infrastructure Library
Publication Date: 2012
Language: English
ISBN 10: 0113313608
ISBN 13: 9780113313600
Binding: Soft cover
Edition: 2nd Edition
Condition: good

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Synopsis

The Service Strategy Key Element Guide provides a handy reference to the content contained within the core ITIL Service Strategy guidance and summarises its key elements. Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow

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