Improving performance Geary A. Rummler, Hardcover how to manage the white space
Language: English
Published by Jossey-Bass, 1995
- Hardcover
- Used
Seller: Gifts And More, Midlothian, VA, U.S.A.Gifts And More
AbeBooks seller since July 27, 2025
Condition: Used - Very good
£ 13.58
Quantity: 1 available
Add to basketItem description from seller
In this revised and expanded edition, the authors offer a practical, experience-based guide to managing organizations as systems and improving the processes that form a link between organization strategy and the individual.
Seller Inventory # B702
- Title
- Improving performance Geary A. Rummler, Hardcover how to manage the white space
- Author
- Geary A. Rummler
- Publisher
- Jossey-Bass
- Publication year
- 1995
- Condition
- Very Good
- Binding
- Hardcover/Hardback
- Language
- English
- ISBN 10
- 0787900907
- ISBN 13
- 9780787900908
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today′s challenge of managing change. With multiple charts, checklists, hands–on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett–Packard, 3M, Shell Oil, and Citibank.
"Synopsis" may belong to another edition of this title.
From the Back Cover
"About the title" may belong to another edition of this title.
Gifts And More
Midlothian, VA, U.S.A.
AbeBooks seller since July 27, 2025
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 2.27 | £ 4.16 |
Payment methods
Store description
We are an independent secondhand bookseller based in the U.S., offering a carefully curated collection of rare, vintage, and out-of-print titles. Many of our books are sourced from estate libraries, academic collections, and select thrift outlets, with a focus on authenticity, condition transparency, and historical value. Each listing includes multiple real photos and detailed notes on the book’s physical state. We specialize in: – Pre-1970 publications – Scarce titles with no ISBN – First editions and unique bindings – Niche genres, forgotten classics, and collectible ephemera Every book is individually inspected, cleaned (if needed), and stored in a smoke-free, pet-free environment. We do not use stock photos — what you see is exactly what you will receive. Orders are shipped promptly with protective packaging and tracking. We’re always happy to answer questions or provide additional photos. Thank you for supporting small, independent booksellers!…
Specialty
Rare, vintage, and secondhand books — mostly pre-1980, out-of-print, collectible, and non-ISBN titles, with a focus on literature, history, religion, art, and niche topics.Seller's business information
VA, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Gifts And More, Midlothian, Virginia, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.