Human Competence : Engineering Human Performance
Language: English
Published by Wiley & Sons, Incorporated, John, 2006
- Hardcover
- Used
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Good
£ 16.41
Quantity: 1 available
Add to basketItem description from seller
Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 4579873-6
- Title
- Human Competence : Engineering Human Performance
- Author
- Gilbert, T.
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 2006
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0961669012
- ISBN 13
- 9780961669010
- Item weight
- 2.004 pounds
- Dimensions
- N/A
- explains how to identify people who have the potential to be exemplary performers.
- details various economic models for reducing expenses, increasing productivity, and improving learning, with special worksheets that help put these models to work.
- shows how to diagnose causes of performance failure and how to tailor the best remedies to each problem.
- describes a general procedure for measuring any performance and for translating these measures into economic opportunity.
- shows how to design training and educational systems that bring the best results.
"Synopsis" may belong to another edition of this title.
Review
―Dick Lincoln, Centers for Disease Control
"Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist′s foundation. Read it with zest, but read it with the intent of learning as much as you possibly can."
―Odin Westgaard, Hale Associates
"Tom′s work has given me the framework to help others in a powerful way―it is a big part of my message of respecting and valuing people at work."
―Elizabeth Guman, Performance Insights
"Human Competence is a must read for anyone wishing to become a true performance improvement professional."
―Peter Dean, University of Tennessee at Knoxville
"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior–accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value – Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time."
―Ogden Lindsley, Behavior Research Company
"Human Competence is probably the most borrowed and least returned book in my library. It′s good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT."
―Rob Foshay, TRO Learning, Inc.
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 3 to 5 business days |
|---|---|---|
| First item | £ 0.00 | £ 11.26 |
Payment methods
Store description
Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
Seller's business information
Better World Books Marketplace, Inc.
55740 Currant Road
Mishawaka, IN U.S.A. 46545
Terms of sale
Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.
If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostly in used books, any extra components, such as CDs, DVDs, figurines, or access codes are not included.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Better World Books, Mishawaka, Indiana, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Please allow 1-2 business days for order fulfillment.