Great Answers to Tough Questions at Work
Language: English
Published by John Wiley and Sons Ltd, United Kingdom, Oxford, 2016
- Softcover
- Used

Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
AbeBooks seller since March 16, 2007
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- Title
- Great Answers to Tough Questions at Work
- Author
- Michael Dodd
- Publisher
- John Wiley and Sons Ltd, United Kingdom, Oxford
- Publication year
- 2016
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0857086391
- ISBN 13
- 9780857086396
- Item weight
- 372 grams
- Dimensions
- 142.0 x 218.0
Difficult questions can be thrown at you from your first job interview through to challenges you get when you’ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities.
Great Answers to Tough Questions at Work promotes a confident 'win-win-win' mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers—however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.
• Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
• Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
• Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.
"Synopsis" may belong to another edition of this title.
About the Author
Michael Dodd (London, UK) is an international speaker - and media and presentation coach working with businesses of all sizes. He has had speaking and training engagements on six continents and has won the Academy for Chief Executives “New Speaker Of The Year” Award.
Michael worked at the Australian Broadcasting Corporation as a political correspondent and then as a foreign correspondent covering international politics, business stories and the anti-communist revolutions in Eastern and Central Europe.
Having been trained in the art of asking what are known in Australia as “blowtorch-on-the-belly” questions, Michael now utilises this background to show audiences and clients how to give great answers to such questions – from journalists, clients, prospects, officials, job interview panels and others.
"About the title" may belong to another edition of this title.
WorldofBooks
Goring-By-Sea, WS, United Kingdom
AbeBooks seller since March 16, 2007
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