Great Answers to Tough Questions at Work
Language: English
Published by Capstone, 2016
- Softcover
- Used
Seller: Books From California, Simi Valley, CA, U.S.A.Books From California
AbeBooks seller since August 14, 2001
Condition: Used - Good
£ 5.17
Quantity: 1 available
Add to basketSeller Inventory # mon0004241695
- Title
- Great Answers to Tough Questions at Work
- Author
- Dodd, Michael
- Publisher
- Capstone
- Publication year
- 2016
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0857086391
- ISBN 13
- 9780857086396
Difficult questions can be thrown at you from your first job interview through to challenges you get when you’ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities.
Great Answers to Tough Questions at Work promotes a confident 'win-win-win' mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers—however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.
• Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
• Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
• Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.
"Synopsis" may belong to another edition of this title.
About the Author
Michael Dodd (London, UK) is an international speaker - and media and presentation coach working with businesses of all sizes. He has had speaking and training engagements on six continents and has won the Academy for Chief Executives “New Speaker Of The Year” Award.
Michael worked at the Australian Broadcasting Corporation as a political correspondent and then as a foreign correspondent covering international politics, business stories and the anti-communist revolutions in Eastern and Central Europe.
Having been trained in the art of asking what are known in Australia as “blowtorch-on-the-belly” questions, Michael now utilises this background to show audiences and clients how to give great answers to such questions – from journalists, clients, prospects, officials, job interview panels and others.
"About the title" may belong to another edition of this title.
Books From California
Simi Valley, CA, U.S.A.
AbeBooks seller since August 14, 2001
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 3.78 | £ 5.26 |
Payment methods
Specialty
Childrens, Academic and Scholarly Presses, Art, Science, Antiquarian titles, HistorySeller's business information
Schwabe Books, Inc. DBA Books From California
51 W. Easy St.
Simi Valley, CA U.S.A. 93065
Terms of sale
Refunds Offered Within 10 days of order.
Greg Schwabe
Books From California
51 W. Easy St
Simi Valley, CA. 93065
Fax # 805-582-9513
For questions, please email at
abesales@booksfromca.com
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Books From California, Simi Valley, California, U.S.A., +1 805-306-1772 25, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.