DWIGHT FLOYD Dwight Floyd is the chief pricing and value officer at Eversheds Sutherland (US) LLP. Dwight and his team work with Eversheds Sutherland attorneys and clients to provide superior value by developing and implementing creative pricing and service delivery strategies. Dwight is a former litigation partner and a biologist who brings a different approach to common challenges in the legal market. As in our natural ecosystem, he recognizes that everything in the legal ecosystem is connected to everything else. His challenge is discovering and revealing to attorneys and clients how those connections can benefit and sustain everyone involved while still conserving resources. Dwight is rated AV by Martindale-Hubbell and is an Accredited Legal Pricing Professional (ALPP) by the True Value Partnering Institute. He received his JD from the University of Virginia School of Law, his MS from Colorado State University, and his BS from Clemson University. JAMES D COTTERMAN James D Cotterman is a principal with Altman Weil, Inc. He advises law firms on compensation, capital structure, and other economic issues, governance, management, and law firm merger assessments. Before joining Altman Weil in 1988, Mr Cotterman was manager of acquisitions for a public company in the healthcare industry, where he developed, evaluated, negotiated and integrated merger opportunities. Mr Cotterman is the author of Cotterman on Compensation, a blog on lawyer compensation and law firm finance. He is the lead author of the ABA book Compensation Plans for Law Firms, and is a member of the Board of Editors of Accounting and Financial Planning for Law Firms. He has been the supervising author for Matthew Bender’s looseleaf text How to Manage Your Law Office. His writings have appeared in The American Lawyer, The National Law Journal, ABA’s Law Practice, International Law Firm Management and many other publications. Mr Cotterman is a frequent speaker and lecturer, including presentations for annual and regional conferences of the American Bar Association and the Association of Legal Administrators, as well as numerous state and local Bar and ALA meetings. He is a fellow of the College of Law Practice Management. EUGENIA FRENZEL Eugenia Frenzel is the director of pricing and practice management economics at Perkins Coie LLP, focusing on forging and strengthening lasting client relationships through tailored pricing, effective matter management, and synergistic collaboration. She strives to deliver innovative business solutions to internal and external clients. With over 15 years of legal operations expertise at three AmLaw 50 firms, Eugenia is passionate about ensuring organizational strategic agility in today’s fast paced and often volatile environment. Eugenia is an accredited legal pricing professional, a regular speaker at industry conferences, and a volunteer with ILTA. She is a licensed attorney and received her JD from Quinnipiac University School of Law; Eugenia received both her MS in Organizational Leadership and BS in Business from Mercy College. TIMOTHY B CORCORAN Timothy B Corcoran is a keynote speaker, consultant, author, and legal commentator. With deep experience spanning two decades as a corporate executive, he guides law firm and law department leaders through the profitable disruption of outdated business models. As a change agent, Tim’s focus is on helping law firms operationalize their strategy, profiting from experience through project management and process improvement. Between customized talks and strategic collaborations with other industry experts, including the Legal Lean Sigma Institute and The Tilt Institute, Tim offers a full suite of advisory services. His accolades include serving as 2014 President of the Legal Marketing Association, a fellow and trustee at the College of Law Practice Management, committee chair of the Association of Legal Administrators, and sought-after speaker and writer on topics related to the changing business of law. Tim also authors the widely-read Corcoran’s Business of Law blog. PETER LANE SECOR Peter Lane Secor is the director of strategic pricing and project management with Pepper Hamilton LLP. Mr. Secor concentrates on legal project management with a focus on improving efficiencies through shared management responsibilities, strengthening communication and making value transparent. His expertise includes client/matter profit analysis and providing partners with performance evaluations from a financial perspective. RON PAQUETTE Ron Paquette is the director of pricing at Akerman LLP, an Amlaw 100 firm with over 700 lawyers and professionals across 24 offices in the US. He has over 13 years of legal finance and client/matter profitability experience with prior roles as both a vendor/consultant and in-house at two other large law firms. His four years with Redwood Analytics were primarily spent focused on new analytic methodologies for the industry, exposing him to a wide array of approaches to client/matter profitability and their underlying strengths and weaknesses. He took this experience in-house, where he has implemented or improved profitability models in each firm. In his current role, Ron is rolling out profitability with the Akerman partnership while also implementing the required processes and disciplines for a robust and proactive pricing organization. THOMAS W VAN DER MOERE Thomas Van Der Moere is the chief financial officer at Neal, Gerber & Eisenberg LLP, a Chicago-based law firm with over 140 lawyers, where he oversees the financial operations of the firm including the areas of accounting, treasury management, planning/analytics/business intelligence, practice economics and strategic pricing, financial systems, and new business acceptance and risk management. Tom has expertise in professional service firm administrative and financial management, performance and compensation analysis, financial and operational analysis and modeling, strategic planning, process development and re-engineering, firm/project profitability and risk management, and business intelligence. He also has significant financial experience with public and private companies in professional services, energy, and manufacturing industries. Tom has an MBA from the University of Chicago Booth School of Business and an MS in Accounting and Business Management from the University of Tulsa. EDDIE RAYCHAUDHURI Eddie Raychaudhuri has over a decade of experience launching and implementing pricing and LPM initiatives at law firms, which has incorporates process improvement, practice innovation, alternative staffing, client fee negotiations, establishing profit methodologies, and developing fee arrangements and monitoring fee deals. Eddie has a proven track record of working with practice groups to optimize practice platforms, business performance, client relationships, and operations to achieve increased profitability and reduce institutional risks while maximizing client value. Eddie earned his JD/MBA from Case Western Reserve University School of Law and American University’s Kogod School of Business. MADHAV SRINIVASAN Madhav Srinivasan is the chief financial officer at Hunton Andrews Kurth LLP, leading the global finance and pricing competencies. Madhav is an ALM Intelligence Fellow and also an adjunct faculty at Columbia Law School in New York and University of Texas at Austin School of Law. JIM FOLEY Jim Foley is the pricing and legal project management director at Hunton Andrews Kurth LLP, where he oversees the pricing, legal project management, matter analytics, business intake and conflicts areas. He has extensive experience in alternative fee arrangements (AFAs), legal project management (LPM), matter budgeting, law fi rm fi nancial management, and financial analysis, and is a catalyst for change within the firm.

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Store Description

Hello! Ria Christie Collections is an online venture that was initially set up in 2012 to sell books. We do not have a physical high street store. We are professional online booksellers. We only sell brand new books in perfect condition that we source from various suppliers and the publishers. Primarily, our aim is to provide an excellent service to all our customers. We always work as a team to achieve this. Our other objectives are to: 1. Ensure that all our products reach their destination quickly in a safe and secure manner 2. Answer to all our customer queries within 24 hours 3. Ensure that our customers are happy with their purchases 4. Provide all the items at a competitive price 5. Always listen to our customers Ria Christie Collections is not a registered company. It is a Sole Trader venture. Other key information is shown below: Contact Person Name: Rakesh Luchmun (Mr) Storefront Name: Ria Christie Collections Place of Establishment Address: Suite B; ARUN House; ARUN Building Arundel Road Uxbridge UB8 2RR United Kingdom E-Mail Address: riachristie@hotmail.co.uk VAT Number: GB 160 5650 25 We always work hard and aim to comply with all of Abebooks Policies. If you have any issues, please do not hesitate to write to us whether before or after a purchase. We promise to reply to you promptly and, in any case, within 24 hours. Thank you kindly! Yours sincerely Mr Rakesh Luchmun (Founder) and the Ria Christie Collections Team

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Ryefield Investments Limited
175 Pield Heath Road, Uxbridge, UB8 3NL, United Kingdom

Sale & Shipping Terms

Terms of Sale

All Returns and Refund are as per Abebooks policies.

Right of cancellation

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, Ria Christie Collections, Suite B; (inside) ARUN House; ARUN, Arundel Road; Uxbridge Ind Est, UB8 2RR, Uxbridge, United Kingdom, +44 7727654838, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Ria Christie Collections, Suite B; (inside) ARUN House; ARUN Building, Arundel Road; Uxbridge Ind Est, UB8 2RR, Uxbridge, United Kingdom, +44 7727654838, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (Ria Christie Collections, Suite B; (inside) ARUN House; ARUN, Arundel Road; Uxbridge Ind Est, UB8 2RR, Uxbridge, United Kingdom, +44 7727654838)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Shipping Terms

Orders usually ship within 2 business days. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Thank you!

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	6 to 12 business days	6 to 12 business days
First item	� 11.98	� 11.98

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.