"I'm First": Your Customer's Message to You

Goldzimer, Linda Silverman; Beckmann, Gregory L.

ISBN 10: 0892563346 / ISBN 13: 9780892563340

Published by Rawson Assoc, 1989

About this Item

This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Seller Inventory # RDV.0892563346.A

Bibliographic Details

• Title: "I'm First": Your Customer's Message to You
• Publisher: Rawson Assoc
• Publication Date: 1989
• Language: English
• ISBN 10: 0892563346
• ISBN 13: 9780892563340
• Binding: Hardcover
• Condition: acceptable

About this title

Synopsis

Offers a detailed program for improving customer service, tells how to identify and fix small sales problems, and shares stories of good and bad customer service