Offers a detailed program for improving customer service, tells how to identify and fix small sales problems, and shares stories of good and bad customer service
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Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
Condition: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer. Seller Inventory # RDV.0892563346.A
Seller: Willis Monie-Books, ABAA, Cooperstown, NY, U.S.A.
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. First Printing. Seller Inventory # 74981
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 0892563346