Exploring Service Science

Language: English

Published by Springer, Palgrave Macmillan Sep 2018, 2018

303000712X / 9783030007126

Series: Book 137 of 231 - Lecture Notes in Business Information Processing

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This item is printed on demand - Print on Demand Titel. Neuware -This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 432 pp. Englisch.…

Title
Exploring Service Science
Author
Gerhard Satzger
Publisher
Springer, Palgrave Macmillan Sep 2018
Publication year
2018
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
303000712X
ISBN 13
9783030007126
Item weight
651 grams
Dimensions
235x155x24 mm
Series
Book 137 of 231: Lecture Notes in Business Information Processing

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