Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings: 331 (Lecture Notes in Business Information Processing, 331) - Softcover

Book 137 of 231: Lecture Notes in Business Information Processing
 
9783030007126: Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings: 331 (Lecture Notes in Business Information Processing, 331)

Synopsis

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

"synopsis" may belong to another edition of this title.

From the Back Cover

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018.

The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9783030007140: Exploring Service Science: 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings

Featured Edition

ISBN 10:  3030007146 ISBN 13:  9783030007140
Publisher: Springer, 2018
Softcover