Evaluation and Quality Development : Principles of Impact-Based Quality Management

Language: English

Published by Peter Lang, 2008

3631576935 / 9783631576939

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Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH

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Softcover

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Druck auf Anfrage Neuware - Printed after ordering - The topics of evaluation and quality management have, up until now, scarcely been linked to one another. This book contributes to the balancing of this deficit. It shows how the instrument of evaluation can be utilised, with a focus on quality development in non-profit organisations (NPO's). It is assumed that the equality of services rendered by non-profit organisations is measured first and foremost against the achievement of the outcomes that were originally planned. The optimisation of impacts is thus placed at the heart of the evaluation model developed. To this end, a set of evaluation guidelines is compiled, and the methodology for its application presented. The impact-oriented evaluation model put forward here can, in principle, be applied in all fields of activity and during all programme phases. It can also be used for the creation of monitoring systems.

Seller Inventory # 9783631576939

Title
Evaluation and Quality Development : Principles of Impact-Based Quality Management
Author
Reinhard Stockmann
Publisher
Peter Lang
Publication year
2008
Condition
Neu
Binding
Taschenbuch
Language
English
ISBN 10
3631576935
ISBN 13
9783631576939
Item weight
471 grams
Dimensions
210x148x20 mm

AHA-BUCH GmbH

Einbeck, Germany

5-star seller

AbeBooks seller since August 14, 2006

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