Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Language: English
Published by St Martin's Press, 2021
- Hardcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Very good
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Add to basketItem description from seller
The email reply that shows up a week later. The ambiguous text-message. The ellipsis that seemingly has no meaning. Is it any wonder workplace communication takes us so much time and effort to figure out, and that we've lost our innate human capacity to build trust and connection with our colleagues? In a world marked by swift, speedy exchanges, how can we re-learn how to establish genuine trust, support, and motivation? Digital Body Language is a guide to decoding the cues of digital communication that allow us to convey greater understanding and emotion on the job.
Seller Inventory # CIN1250246520VG
- Title
- Digital Body Language: How to Build Trust and Connection, No Matter the Distance
- Author
- Erica Dhawan
- Publisher
- St Martin's Press
- Publication year
- 2021
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 1250246520
- ISBN 13
- 9781250246523
An instant Wall Street Journal Bestseller
The definitive guide to communicating and connecting in a hybrid world.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges―from large conferences and video meetings to daily emails, texts, IMs, and conference calls―and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
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World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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