Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills

Jeff Toister

39 ratings by Goodreads

Language: English

Published by Toister Performance Solutions, 2018

0692154140 / 9780692154144

  • Softcover
  • Used
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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AbeBooks seller since December 20, 2007

Softcover

Condition: Used - Good

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Item description from seller

Reinforce your customer service skills The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, Customer Service Tip of the Week is your resource for proven tips, ideas, and techniques. Thousands of customer service professionals from all around the world read the weekly Customer Service Tip of the Week email. Now you can get more than 52 of the most popular tips all in one book. Use these tips to build rapport, exceed customer expectations, and solve tough problems. Select tips by category, by specific challenge, or just go in order. Each tip includes a short explanation plus practical suggestions. Focus on one tip per week to sharpen your skills over time. Customer service leaders will find additional resources for sharing the tips with your team.

Seller Inventory # CIN0692154140G

Title
Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Author
Jeff Toister
Publisher
Toister Performance Solutions
Publication year
2018
Condition
Good
Binding
Paperback
Language
English
ISBN 10
0692154140
ISBN 13
9780692154144

World of Books (was SecondSale)

Montgomery, IL, U.S.A.

5-star seller

AbeBooks seller since December 20, 2007

Shipping rates within U.S.A.

Item4 to 12 business days3 to 6 business days
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

Seller's business information

SBYB, Inc.

900 Knell Rd
Montgomery, IL U.S.A. 60538