Synopsis
Reinforce your customer service skills!
The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, Customer Service Tip of the Week is your resource for proven tips, ideas, and techniques.
Thousands of customer service professionals from all around the world read the weekly Customer Service Tip of the Week email. Now you can get more than 52 of the most popular tips all in one book. Use these tips to build rapport, exceed customer expectations, and solve tough problems.
- Select tips by category, by specific challenge, or just go in order.
- Each tip includes a short explanation plus practical suggestions.
- Focus on one tip per week to sharpen your skills over time.
Customer service leaders will find additional resources for sharing the tips with your team!
"synopsis" may belong to another edition of this title.
About the Author
Jeff Toister helps customer service teams unlock their hidden potential. He is the author of The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service. He has also authored customer service training videos on LinkedIn Learning including Customer Service Foundations and Leading a Customer-centric Culture. Jeff was named one of the Top 30 customer service professionals in the world by Global Gurus. He was also named one of the Top 50 Thought Leaders to Follow on Twitter by the International Customer Management Institute. Jeff holds a Certified Professional in Learning and Performance (CPLP) certification from the Association for Talent Development.
"About this title" may belong to another edition of this title.
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
Softcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00097786047
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
Softcover
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_441551315
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
Softcover
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Customer Service Tip of the Week : Over 52 Ideas and Reminders to Sharpen Your Skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
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Condition: good. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Seller Inventory # BVV.0692154140.G
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
Used
Paperback
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
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Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_443440753
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Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
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paperback
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Customer Service Tip of the Week: Over 52 Ideas and Reminders to Sharpen Your Skills
Published by
Toister Performance Solutions, 2018
ISBN 10: 0692154140
ISBN 13: 9780692154144
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