Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al

ISBN 10: 0071771328 ISBN 13: 9780071771320
Published by McGraw-Hill Education, 2011
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The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

About the Author: McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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Bibliographic Details

Title: Crucial Conversations Tools for Talking When...
Publisher: McGraw-Hill Education
Publication Date: 2011
Binding: Paperback
Condition: Good
Edition: 2nd Edition

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Patterson, Kerry,Grenny, Joseph,McMillan, Ron,Switzler, Al
Published by McGraw Hill, 2011
ISBN 10: 0071771328 ISBN 13: 9780071771320
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Patterson, Kerry,Grenny, Joseph,McMillan, Ron,Switzler, Al
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Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
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Softcover. Condition: Very Good. No Jacket. The New York Times and Washington Post bestseller that changed the way millions communicate %u201C[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.%u201D %u2014from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People %u201CThe quality of your life comes out of the quality of your dialogues and conversations. Here%u2019s how to instantly uplift your crucial conversations.%u201D %u2014Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive Solid binding. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123746672

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Paperback. Condition: Very Good. The New York Times and Washington Post bestseller that changed the way millions communicate [Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time. from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations. Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR004322370

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