Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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9780071771320: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

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About the Author:

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
www.vitalsmarts.com

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Patterson, Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al
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Patterson, Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al
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Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 2nd Revised edition. 226 x 150 mm. Language: English . Brand New Book. Crucial Conversations has dominated the New York Times bestseller list for 10 years .and counting! The long-awaited second edition of Crucial Conversations is exactly what s needed to help professionals keep up with today s faster-paced, higher-stakes business environment .where every conversation, every relationship, is more crucial than ever. The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. (Mark Victor Hansen, co-creator of the number 1 New York Times bestselling series Chicken Soup for the Soul). This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired. (From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People). Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies. Bookseller Inventory # AA39780071771320

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Patterson, Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al
Published by McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071771328 ISBN 13: 9780071771320
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Book Description McGraw-Hill Education - Europe, United States, 2011. Paperback. Book Condition: New. 2nd Revised edition. 226 x 150 mm. Language: English . Brand New Book. Crucial Conversations has dominated the New York Times bestseller list for 10 years .and counting! The long-awaited second edition of Crucial Conversations is exactly what s needed to help professionals keep up with today s faster-paced, higher-stakes business environment .where every conversation, every relationship, is more crucial than ever. The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. (Mark Victor Hansen, co-creator of the number 1 New York Times bestselling series Chicken Soup for the Soul). This is a breakthrough book. I found myself being deeply influenced, motivated, and even inspired. (From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People). Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies. Bookseller Inventory # AA39780071771320

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Book Description McGraw-Hill Education. Book Condition: New. 0071771328 This is an International Edition. Brand New, Paperback, Delivery within 6-14 business days, Similar Contents as U.S Edition, ISBN and Cover design may differ, printed in Black & White. Choose Expedited shipping for delivery within 3-8 business days. We do not ship to PO Box, APO , FPO Address. In some instances, subjects such as Management, Accounting, Finance may have different end chapter case studies and exercises. International Edition Textbooks may bear a label "Not for sale in the U.S. or Canada" and "Content may different from U.S. Edition" - printed only to discourage U.S. students from obtaining an affordable copy. The U.S. Supreme Court has asserted your right to purchase international editions, and ruled on this issue. Access code/CD is not provided with these editions , unless specified. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Bookseller Inventory # MU9780071771320

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