Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
Language: English
Published by McGraw Hill, 2007
- Softcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Item description from seller
Seller Inventory # Q-0071484213
- Title
- Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
- Author
- Glanz, Barbara
- Publisher
- McGraw Hill
- Publication year
- 2007
- Condition
- New
- Binding
- paperback
- Language
- English
- ISBN 10
- 0071484213
- ISBN 13
- 9780071484213
- Item weight
- 10 ounces
- Dimensions
- 5x0x7
CARE to build a customer-focused company!
Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you'll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes
- Self-assessments, brainstorming exercises, checklists, and worksheets
- Real-life examples of how companies create enhanced customer experiences
- Helpful “how-to” tips on obtaining customer feedback, organizing employee focus groups, and boosting employee performance
- Time-tested strategies for doing business, such as The Five Loyalty Builders and The Eleven Rules for Good Listening
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
Shipping rates within U.S.A.
| Item | 7 to 30 business days | 3 to 14 business days |
|---|---|---|
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BennettBooksLtd
CA, U.S.A.
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